Mariott International is actively expanding its portfolio in Vietnam with 25 open properties across 10 brands in 12 destinations across the country as the end of 2024. Duke Nam, area vice president, South Korea, Vietnam and Philippines talked about its development strategy in Vietnam.
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Duke Nam, area vice president, South Korea, Vietnam and Philippines |
How does this reflect the role of the APEC market in Marriott’s development strategy, particularly in Vietnam?
Vietnam remains a key strategic market where Marriott International is committed to long-term investment. In 2024, Marriott set records in the APEC region with 109 deals across 11 markets, adding 21,439 rooms and introducing several new brands.
Last year, Vietnam welcomed an estimated 17.5 million international visitors, a 38.9 per cent increase from 2023, while domestic tourism reached approximately 110 million, growing by 1.6 per cent year-over-year, according to the General Statistics Office. This momentum, coupled with continuous infrastructure improvements–including highways, railways, and new airports–is creating significant opportunities in both domestic and international tourism.
In 2024, Marriott signed five new properties representing 1,891 rooms in Vietnam, bringing its development pipeline to 54 properties and 16,448 rooms. With its expanding portfolio, Marriott ended the year with 25 open properties across 10 brands in 12 destinations.
Building on this strong growth trajectory, Marriott will continue expanding its footprint with a diverse portfolio ranging from midscale to luxury. The goal is to meet the evolving needs of travellers while contributing to Vietnam’s tourism and hospitality landscape.
In 2025, Marriott International plans to open JW Marriott Cam Ranh Resort & Spa and Bac Ninh Marriott Hotel. Additionally, Courtyard by Marriott will make its debut in Vietnam with a new hotel in Danang. What does this mean for Marriott’s operations in Vietnam?
These openings are part of a broader expansion strategy to bring Marriott’s leading brands to new destinations, including both established and emerging markets.
This year, at least five new hotels and resorts will open, adding more than 1,100 keys in key locations such as Cam Ranh and Nha Trang, regional hubs like Can Tho, and emerging business destinations such as Bac Ninh.
Among the most notable projects is JW Marriott Cam Ranh Resort & Spa, the fourth JW Marriott luxury hotel in Vietnam. The property will feature 258 spacious rooms, pavilions, and villas ranging from one to four bedrooms, all with stunning beach views. Additionally, Courtyard by Marriott Danang Han River will become the first Courtyard by Marriott branded hotel in Vietnam. Located in a prime downtown setting overlooking the Han River, the hotel will feature 296 well-equipped rooms and suites along with extensive business, leisure, and event facilities.
Marriott International has over 50 hotels and resorts in its Vietnam pipeline, which will more than double its nationwide portfolio in the coming years. As the company expands its presence, it remains focused on broadening its portfolio of best-in-class brands and unique travel experiences, catering to a diverse range of travelers and purposes.
Beyond these new projects, could you share Marriott’s strategic direction in Vietnam?
Marriott remains committed to growth in Vietnam through strategic partnerships, strengthening existing brands while introducing new ones across various market segments. The company aims to ensure a diverse range of accommodation options, from midscale to luxury, to meet rising demand.
Beyond key destinations such as Hanoi, Ho Chi Minh City, Nha Trang, Danang, and Phu Quoc, Marriott is actively exploring opportunities in emerging markets. The opening of JW Marriott Cam Ranh Resort & Spa is expected to boost demand for luxury accommodation and engage more high-spending, long-stay travelers to the region. Meanwhile, Bac Ninh is emerging as a new business hub in the north, drawing growing interest from both tourists and investors.
How do you assess Vietnam’s tourism market? Which segments are most attractive to Marriott, and why?
Vietnam remains one of the most dynamic tourism markets in the APEC region, demonstrating a strong post-pandemic recovery. This growth is expected to continue in 2025, with international arrivals projected to reach a record high of 22–23 million, while domestic tourism continues to expand, supported by improved transportation infrastructure and the development of key travel destinations.
According to the General Statistics Office, Vietnam welcomed 2.07 million international visitors in January 2025, a sharp 36.9 per cent increase year-over-year. Strong arrivals from key markets such as China, South Korea, Taiwan, and India indicate that the upward trend is set to continue.
The luxury segment will be a key driver of Vietnam’s tourism industry. According to Marriott International’s “Emerging Luxury Travel Trends in Asia-Pacific” report, experiential travel—focused on gastronomy, nature, and wellness–is increasingly attracting premium travellers. Vietnam is well positioned to cater to this demand, and Marriott’s luxury brands will continue expanding in major destinations such as Hanoi, Danang, Ho Chi Minh City, and Phu Quoc.
What challenges does Marriott face in expanding its operations in Vietnam, and what recommendations do you have to facilitate growth?
Vietnam’s tourism industry benefits from strong government leadership, with major investments in transport infrastructure, tourism promotion, and destination development driving sustained growth. These efforts position the country as an emerging powerhouse in the region.
However, as with any fast-growing sector, there are challenges that need to be addressed to ensure long-term success. The rising cost of domestic flights, particularly during national holidays, may encourage more Vietnamese travellers to choose outbound destinations. Additionally, competition from well-established tourism markets in neighbouring countries remains an ongoing challenge.
Nonetheless, ongoing initiatives aimed at improving these areas reflect Vietnam’s commitment to enhancing its global competitiveness and solidifying its position as a top-tier travel destination.