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A tale of two trends in Vietnam: Digital transformation and net zero transition
Published
1 month agoon
Climate change, which is a severe challenge to Vietnam, also represents a huge opportunity for the country and its corporate sector in the era of booming digitalization, writes Tim Evans, CEO of HSBC Vietnam.

Tim Evans, CEO of HSBC Vietnam. Photo courtesy of HSBC.
It’s always been a great pleasure to tell Vietnam’s story with pride to the rest of the world. One of the most interesting aspects of this story is the remarkable growth journey that the country has been on over the past few decades, and this is now reflected in the position that Vietnam is taking across global supply chains.
From an initial low starting point, Vietnam has moved itself to become a lower-middle-income country with a fast growing economy. The numbers speak for themselves. Vietnam is now a signee to 16 free trade agreements and has established comprehensive strategic partnerships with a further eight countries. The GDP of the economy is projected to reach $760 billion by 2030.
This year, HSBC Global Research expects the country’s GDP to grow by 7%, becoming the fastest growing economy in ASEAN and producing as much new additional GDP as the Netherlands. It is now also among the world’s 40 largest economies in terms of GDP, and in the top 20 in terms of trade. This progress has led to an income per capita that has risen 43 times to $4,300 from $100 since the early days of the Doi moi reforms.
This country has come a long way to become what it is today. A key component of this success is its willingness to embrace change. For years, FDI has been a key driver of this incredible growth, accounting for between 4-6% of GDP annually. However, Vietnam’s growth story is more than just “FDI in, exports out”. There are additional new growth drivers that have emerged to help drive Vietnam’s story to the next level.
Change is inevitable
The world is changing now more than ever before because of these two key game-changers.
First, the technological advancements that we have seen in the last decade alone have transformed the way we live our lives. Ten years ago, owning a smartphone would have been a luxury for many people. Today it is an integral part of life for nearly 70 million people in Vietnam. We can do almost everything with just a few taps on the screen, from reading news, checking emails, performing shopping tasks to paying bills, and so on.
What’s more, the rise of artificial intelligence (AI), machine learning and robotics has also completely transformed various industries, from healthcare to manufacturing, and even within our own banking industry. For example, ChatGPT has gone beyond a conventional search engine, and is just one example in the “AI universe.”

Tim Evans, CEO of HSBC Vietnam. Photo courtesy of HSBC.
The latest Nobel prize winners for physics and chemistry are active proponents of new technology and emphasize the impact on their respective fields of AI. Generative AI was among the top two trends that stood out in 2023, according to McKinsey. Gen AI has seen a spike of almost 700% in Google searches between 2022 to 2023, along with a notable jump in job postings and investments.
Let’s not forget that the Covid-19 pandemic also accelerated the pace of digital transformation. The pandemic accelerated the adoption of technologies like remote working tools, e-commerce, and telemedicine. Now with the pandemic behind us, the rise of digitization continues.
The other game-changer that is impacting the world is climate change. We may be tempted to think of as a slow and steady process, which is following a fairly predictable, even manageable path. That is a mistake. In fact, the result of continuously heating our planet is ongoing leading to an ever increasing number of natural disasters that are leading us to the point of no return.
You may have heard of the deadly hurricanes that recently hit the U.S. Their ferocity has been impacted by climate change which has led to wind speeds increasing on average by 11% and increased rainfall by about 10%. This proves that climate change is already here and it is an existential threat to the world with far-reaching impact.
The UN estimates that the Earth will be 3°C warmer by the end of the century despite a number of net zero commitments that have been made around the world which aim to reduce greenhouse gas emissions. This year’s Intergovernmental Panel on Climate Change (IPCC) report estimates that close to 3.5 billion people live in areas with a high vulnerability to climate change.
The World Bank’s estimate is even higher. According to its November 2023 Policy Research Paper, 4.5 billion people are being exposed to extreme weather events, such as floods, droughts, cyclones, or heatwaves. It has also warned that Vietnam is one of the top five countries likely to be adversely affected by climate change. Negative impacts from climate change will reduce the country’s national income by up to 3.5% of GDP by 2050.
The climate is changing. And so must we. We all understand that we need to accelerate progress on the transition to a net zero global economy to try to limit global warming to 1.5°C: which is considered the safe threshold for our climate according to the IPCC, and has been endorsed both by the global scientific community and through the Paris Agreement.
So far approximately 150 countries have announced net zero targets, as well as many regions, cities and companies. In 2021 during the COP26 summit, Vietnam set a target to achieve carbon net zero by 2050.
Opportunities open up
Vietnam has a strong appetite for digital consumption. Demographic tailwinds include a population of over 100 million and a work force that is 70% of the total population. The rapid rise in internet users also helps drive the adoption of the digital market. Almost 80% of Vietnam’s population now use the internet, thanks to smartphone ownership that has doubled from a decade ago.
State-led initiatives to drive rural digitalization have also spurred progress in building a digital economy that is the fastest-growing in ASEAN with impressive growth of 20%, according to the e-Conomy SEA 2023 report.
Measured by gross merchandise value (GMV), the country has the potential to become the second-largest digital market in the region by 2030, just after Indonesia. The expansion is expected to be led by a rapidly developing e-commerce ecosystem, supported by a rising consumer base.
One of the most powerful effects of the digital revolution is the way that it has levelled the global playing field, allowing countries like Vietnam to compete with more advanced economies. Companies like Sky Mavis, MoMo and VNLife – all unicorns founded in Vietnam – are world-class competitors, but if the country is to continue to build on its success, there is a need to continue to invest in education and accessibility to build a thriving digital ecosystem that drives innovation.
Climate change, which is a severe challenge to Vietnam, also represents a huge opportunity for the country and its corporate sector. Vietnam’s renewable energy potential is huge given its conducive conditions and the government’s pledge to achieve net zero by 2050.
It is the most naturally suited country in Southeast Asia to develop wind and solar energy. The country’s natural resources offer the potential to attract more investment into the growing renewable energy sector. Vietnam already ranks second among developing countries in attracting FDI into the renewable energy space.
The net zero transition presents significant opportunities for organizations that are prepared to innovate, adapt and lead the way in creating solutions that will result in a more sustainable future for generations to come.
Riding the wind of change
We can see the multi-dimensional efforts of Vietnam’s government to keep up with these two trends. For instance, they already have a National Strategy for Digital Economy and Digital Society Development to 2025, a vision to 2030, and a National Green Growth Strategy for 2021-2030 and a vision to 2050.
In response to the government’s efforts, businesses are rewiring their organizations and deploying technology integration at scale. As of 2023, 47% of businesses in Vietnam have undergone some kind of digital transformation, according to Enterprise Development Agency under the Ministry of Planning and Investment. They have also started working out their own net zero transition plans.
Sustainability used to be the “playing field” of FDI enterprises because they tended to follow the policies and strategies of their parent companies in other countries where ESG trends were potentially more developed than in Vietnam. However, the awareness of local businesses has been rising.
According to a PwC survey, 40% of them have planned for and set themselves ESG commitments. Net zero transition was said to be critical to them by 48.7% of businesses in a survey by the Vietnamese government’s Private Economic Development Research Board.
Obviously, change is not an option but a necessity for businesses. It brings them benefits, too. Digital transformation has become an indispensable part of business strategies in the face of increasing competition and changing customer needs. Digitization helps companies step up their game to offer better products and services, in large part, thanks to cutting-edge technology. Some of the main benefits include more efficiency, improved user and customer experience, more accurate insights, etc.
On the other hand, companies that fail to address climate change will ultimately undermine trust with their stakeholders, including employees, investors, customers and regulators. And their businesses will also not be future proof against climate risks.
What change would cost?
What would net zero cost? Total global spending by governments, businesses and individuals on energy and land-use systems will need to rise by $3.5 trillion a year, if we are to have any chance of getting to net-zero as a planet in 2050. That is a 60% increase in today’s level of investment. It is equivalent to half of all global corporate profits, a quarter of world tax revenues and 7% of all household spending.
Vietnam needs approximately $400 billion by 2040 (nearly 6.8% of its annual GDP) to tackle climate change, according to the Department of Climate Change under the Ministry of Natural Resources and Environment.
How about digital transformation? Worldwide spending on digital transformation is forecast to reach almost $4 trillion in 2027, according to the International Data Corporation. In Vietnam, the minimum investment for digital transformation is estimated to be 1% of the state budget.
Every transformation project is different and the total cost of digital transformation will vary depending on each company, industry, type of transformation and other factors. The average cost of a digital transformation project is $27.5 million, according to International Data Corporation.
Both the digital and green transitions require enormous investments, in which finance will play a critical role. Vietnam’s state budget for fighting climate change can provide about $130 billion, less than half of what is needed. Cost is also the top challenge in digital transformation, as cited by 60% of businesses in a survey by the Ministry of Planning and Investment in collaboration with the USAID. Global banks like HSBC can help to facilitate finance, to connect investors and to provide our clients with relevant expertise and to channel capital in the right direction.
Change is costly but delay would cost us even more. Are we going to embrace the change to stay ahead in this rapidly evolving landscape? The choice is ours.
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Visa realignment considered towards more foreign visitors
Published
12 minutes agoon
March 12, 2025Several ministries have been instructed to study appropriate visa policies and diversify exemptions for some countries, with an added target of enticing the ultra-rich to spend more time in Vietnam, as part of a 2025 tourism stimulus programme issued in January.
At a regular government meeting on March 5, Prime Minister Pham Minh Chinh directed the Ministry of Foreign Affairs to look at bilateral negotiations to expand visa exemptions and protection for Vietnamese citizens when travelling abroad, as well as to coordinates with authorities to simplify immigration procedures.
At the same time, the Ministry of Public Security, in particular the Vietnam Immigration Department and Department of Foreign Relations, are responsible for reviewing visas when entering the country.
The Ministry of Culture, Sports, and Tourism is tasked with further promoting the nation, attracting tourists, and managing hotels, services, and tourist agencies.
Pham Ha, CEO of travel company Lux Group, said implementing visa exemption policies could open up opportunities to attract investment from the upper class, contributing to promoting economic growth and developing luxury tourism in Vietnam.
“The tourism industry needs to have a strategy and tactics, such as the possibility of completely waiving visas for strategic partner countries like Australia, New Zealand, and the United States. Countries that have been granted visa exemptions also need to encourage stronger bilateral relations, and design and develop specialised products, such as heritage exploration products of national culture and territories worldwide,” Ha said.
Many countries have implemented so-called golden visa programmes by simplifying policies for investors and foreigners with high demand as a way to encourage investment.
Last month, the New Zealand government decided to simplify its Active Investor visa to support the recovery of its declining economy. To meet the requirements, investors must commit to have a minimum investment amount of $3.1 million into businesses in the country.
Starting from April 1, the Active Investor Plus visa programme will be simplified with an expanded scope of investment. The English language test for applicants will be abolished, while the requirement for minimum residency time for investors will also be reduced.
Last month, US President Donald Trump also put forward the idea of selling a “gold card” to wealthy foreigners, giving them the right to live and work in the US and offering a path to citizenship in exchange for a $5 million fee.
Those who own a gold card would be granted legal residency privileges similar to the green card issued to permanent residents of the US, with investment options including buying a house, establishing a company, or making contributions.
From March 1, the Vietnamese government had already begun visa exemption for citizens of Poland, Czech Republic, and Switzerland, to join 13 other nations that already enjoy the advantage. The newest exemption will initially last until the end of the year through tour programmes from Vietnamese travel companies with a temporary stay of 45 days, regardless of passport type.
Pham Hai Quynh, director of the Asian Tourism Development Institute, evaluated that 2025’s tourism stimulus strategy combined with additional visa exemptions will attract more people from new markets and increase access to potential markets for Vietnam’s tourism industry.
“Tourists from Poland, Czech Republic, and Switzerland are willing to pay for high-end resort services, and unique cultural experiences with a strong local imprint. Therefore, opening up to these markets can create many opportunities for the development of tourism and services,” Quynh said. “The decision is a positive step by the government in attracting international tourists, especially from countries with high spending potential.”
According to Vu The Binh, chairman of the Vietnam Tourism Association, investors from developed countries are also interested in coming to Vietnam to explore the market, seek partners, and participate in economic conferences combined with leisure tourism.
“Thanks to convenient visa policies, the trade connection between Vietnamese and foreign businesses will become stronger. Furthermore, this policy will likely pave the way for Vietnamese tourism to access more markets across Europe,” Binh predicted.
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Some localities are catering to well-off groups who come for sightseeing, relaxation, or lavish weddings, photo Le Toan |
A month ago, two American millionaires from the financial sector, Jeff Grinspoon and John Thomas Foley, participated in a three-day, two-night tour of Halong Bay as part of an exclusive tour programme for the ultra-wealthy being promoted by the northeastern province of Quang Ninh.
On the first day, the pair enjoyed relaxation, dining, and entertainment on a cruise, kayaking around Cong Do and Tra San areas. On the second day, they visited the fishing village of Vung Vieng, explored the Tien Ong area, and kayaked on Ba Ham Lake.
On the final day of the journey, the guests admired the landscapes of Bai Tu Long Bay and Halong Bay before moving back to Tuan Chau Port to conclude the trip.
To cater to such travellers, Quang Ninh has prepared conditions to ensure their satisfaction, including expeditiously developing the beaches Soi Sim, Hang Co, and Trinh Nu as well as identifying seven pristine island areas and exclusive beaches for the super luxury segment.
At the same time, the province is focused on enhancing the tourism experience through connecting private cruise services to islands or helicopter transfers, and researching the holding of art performances combined with cocktail parties in well-equipped caves to create a unique experience.
Quang Ninh Department of Tourism understands that several wealthy groups from around the world will visit Halong on special tour programmes in May. In June, around 200 other wealthy people from various countries are expected to visit the destination as part of the Art for Climate Festival Halong.
According to Deputy Minister of Culture, Sports, and Tourism Ho An Phong, the global luxury tourism market reached over $2.18 trillion in 2024 and is forecasted to exceed $3 trillion by 2032. “Vietnam has one of the new seven natural wonders of the world, three UNESCO world natural heritage sites, 15 intangible cultural heritage sites, over 40,000 historical and scenic sites, a rich folk music tradition, and diverse cuisine. It has many advantages to develop luxury tour products,” Phong said.
One successful example is the Son Doong cave expedition in the central province of Quang Binh. Although the tour is expensive and has a limited number of guests, it is typically sold out as soon as bookings are opened, said DM Phong. “This is an opportunity for Vietnam to enhance its exploitation of the luxury market, a huge revenue source for Vietnamese tourism,” he added.
Prof. Pham Hong Long, head of the Tourism Department at Hanoi University of Social Sciences and Humanities, stated that to exploit the potential of high-end products, Vietnam’s tourism industry must focus on developing culture, cuisine, customisation, community, and content.
“Traditional cultural values need to be preserved and promoted, combined with modern experiences to create trips rich in identity,” Long said. “Investment in premium culinary experiences, service design based on each tourist’s individual needs, opportunities for tourists to immerse themselves in local life, and continuous innovation of new tourism products – ranging from golf and helicopter sightseeing to cruises and wellness – are necessary to meet the diverse demands.”
The Vietnamese tourism industry also needs to focus on infrastructure, improving services, and building policies to support businesses, he added.
“Airports, highways, and marinas need to be well-invested to ensure convenient connections between high-end destinations, and luxury resorts must meet international standards in terms of design, amenities, and services,” Long said. “At the same time, simplifying entry procedures will help luxury tourists easily choose Vietnam as a destination.”
Ngo Thi Huong, vice general director of Business and Marketing at Vinpearl, said that the high-end customer segment demands unique and personalised products.
“To attract high-end tourists, the tourism industry needs to build products related to healthcare, green tourism, and sustainable tourism. Depending on the target customer, tailored products are required. For instance, South Korean tourists who enjoy golf tourism need high-quality related products, supported by specific promotional policies,” Huong advised.
According to Vietravel chairman Nguyen Quoc Ky, trips taken by ultra-wealthy individuals are typically tightly controlled in terms of their personal information and schedules.
However, the impact of these trips still gradually spreads within the network of entrepreneurs and high-level relationships, opening up opportunities to welcome more guests from elite circles.
“An ordinary product can still become a high-end one if managed properly,” Ky said. “The perception of the customer will determine whether the product is considered high-end or low-end tourism. A hotel with 5-star facilities but an unprofessional staff and poor service will not be perceived as one by tourists.”
All Asia Vacation CEO Nguyen Duc Hanh said that travelling to Vietnam is becoming a trend among the ultra-wealthy. “Among individuals with total assets over $30 million, the company has served about 100 different clients travelling to Vietnam in 2024, a 12 per cent increase from the previous year,” Hanh said. “Many destinations around the world have become outdated for ultra-wealthy guests. Vietnam also has the advantage of being a relatively new tourist destination, so there is a demand for unique experiences here.”
According to World Ultra Wealth 2024, in the next five years, the global ultra-wealthy population is projected to increase by 38 per cent, reaching 587,600 individuals with a total wealth increase of $19 trillion.
Investing
Green e-commerce in Vietnam still faces challenges
Published
4 hours agoon
March 12, 2025![]() |
Vietnam’s e-commerce market is projected to grow at an average annual rate of over 20 per cent between 2024 and 2030, reaching approximately 90 billion USD by 2030, according to VECOM. (Photo: tapchitaichinh.vn) |
Hanoi – While the overall macro policies on environmental protection and sustainable development are creating favourable conditions for green e-commerce, the actual implementation of green transformation still faces numerous challenges.
One key obstacle is that policies have yet to link environmental protection requirements, according to the report on the E-commerce Green Index (ECGI), released by a research team from the Vietnam E-commerce Association (VECOM) and the World Wide Fund (WWF) Vietnam.
Legal documents related to e-commerce rarely include specific environmental protection regulations. Instead, they primarily focus on restricting the trade of certain prohibited or conditionally permitted goods and services.
Additionally, there is a lack of coordinated action among stakeholders, including Government agencies overseeing e-commerce, logistics, postal services, environmental management, businesses and consumers.
Most online businesses are not actively engaged in environmental protection efforts due to limited awareness, increased operational costs and the absence of clear legal regulations.
This situation also affects awareness-raising efforts for businesses and consumers in the green e-commerce sector, which remains fragmented and insufficient.
Roadmap for transformation
To address these challenges, the research team has introduced the ECGI framework, which sets out criteria and a roadmap for gradually transitioning toward greener e-commerce.
The framework is designed to help businesses quickly and comprehensively identify specific environmentally friendly actions. This, in turn, enhances their reputation and business efficiency, especially as consumers are increasingly prioritising brands that demonstrate environmental responsibility.
It is structured into six major criteria, comprising 19 sub-criteria. The first group is the commitment to deploy green e-commerce in a sustainable model. In this criterion, the research unit recommends that businesses make a clear commitment to green e-commerce businesses following a sustainable model.
The second is goods-related standards. This includes two sub-criteria, which are prohibiting the sale of environmental products banned by law and ensuring compliance with regulations governing restricted and conditionally permitted products.
The third group of criteria is order fulfilment services. It encompasses several sub-criteria, including avoiding the use of plastic packaging and materials prohibited by law, limiting the use of plastic packaging and other environmentally harmful materials in order fulfilment, prioritising eco-friendly packaging and managing warehouses and delivery operations sustainably.
It is essential to encourage and assist customers in reducing or eliminating the use of single-use plastics, promote low-carbon delivery options and facilitate consumer feedback on businesses’ environmental protection activities.
Following are internal green commitments. The research team proposed the need for environmental protection policies, energy saving and the integration of renewable energy sources into their operations.
The final group of criteria is researching and implementing green business models. This includes promoting circular economy practices, developing responsible business guidelines for consumer protection in e-commerce and adopting the Corporate Sustainability Index (CSI) for e-commerce enterprises.
Vietnam’s e-commerce market is projected to grow at an average annual rate of over 20 per cent between 2024 and 2030, reaching approximately 90 billion USD by 2030, according to VECOM.
While this growth brings economic benefits, it also exerts increasing pressure on the environment.
The rising volume of plastic waste from packaging and greenhouse gas emissions from delivery operations have surged alongside the sector’s rapid expansion. Addressing these environmental concerns is crucial to ensuring that Vietnam’s e-commerce industry develops sustainably.
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